Important Notice Regarding the DoJiggy and Stripe Connection

Greetings from DoJiggy! 

This is to inform you that we are making some changes to our Stripe integration so that we can become a Stripe-certified partner. This change affects all Stripe users on the DoJiggy.io platform; Golf Pro clients will not be affected and can disregard this message.

This update is scheduled for Wednesday, January 12, at approximately 10 a.m. MST. After we make the change here, we need all organizations using Stripe on the DoJiggy.io platform to log in and relink your Stripe account to your DoJiggy account. You will need the email and password associated with your Stripe account to accomplish this task. This will only take a few minutes, but we cannot do it for you as we do not have access to your Stripe credentials. 

Please note that once we make this change, you will not be able to accept any payments on your DoJiggy websites until you have successfully relinked your Stripe account. 

This email is for your information only. No action is needed at this time, but organizations with active campaigns should mark their calendars for this Wednesday at 10 a.m. MST to take action. Once we complete the change, we will send another email to confirm that it is time to relink your accounts.

We have created this video to walk you through the process so that you are ready on January 12. Feel free to contact us with any questions.

Scheduled Maintenance on WordPress Platform

Please be advised that we have scheduled maintenance on Sunday, August 1, 2021 from 9:00 p.m. – 11:00 CST. All Pro Store and WordPress websites will be offline during this time.

DoJiggy.com and DoJiggy.io fundraising platforms will not be affected.

Sorry for the inconvenience. Please contact us with any concerns.

.com Sites not Opening

9: 40 a.m.: We are aware that (many of) the *dojiggy.com sites are not opening. The sites appear that they are trying to open and then time out. We are working urgently and expect to have the issue fixed very soon. Sorry for the inconvenience.

10/05: All services have been restored at this time. Thanks for your patience.

All in One Fundraising Release

Today we did a major software release. Current clients will not need to do anything. You will see some changes, however, as all fundraising websites will be automatically updated to the new templates. All of your current content and links will remain the same. All organizations will receive access to new page editing options (ie ability of organizers to add custom sections to the website campaign page) and enhanced reporting capabilities. You won’t be able to add new campaign components to live campaigns, however. 

DoJiggy.com Sites Are Down

11:35 MST: We are currently experiencing errors on DoJiggy.com websites and administration areas. We are urgently looking into the issue and will update here asap.

11:45 MST: All services have been restored! Downtime was approximately 10-15 minutes. Very sorry for the issue.

DoJiggy.io Site Issues

We experienced issues on DoJiggy.io for about one hour this morning. Most sites were down during this time. Everything has been stabilized and we are continuing to monitor and review the problem. Very sorry for the issue.

DoJiggy.io sites are down

8:35 MST: We are currently experiencing an intermittent Runtime error on DoJiggy.io sites. We are urgently looking into the issue and will update here asap.

10:00 MST: All services have been restored. We are still reviewing the issue, it appears to be an upstream issue in the cloud.

There is no impact on DoJiggy.com sites.